Payments, receipts, and invoices

Checkout and renewals on Everything Cloud are processed through Razorpay.

Checkout

• Prices are shown in INR on the services and checkout pages.
• Coupons, when valid, apply at checkout before payment.
• After successful payment, orders are fulfilled from Razorpay webhooks; your dashboard also syncs when you return with a payment reference.

Receipts and invoices

A receipt email is sent to the address on your account after payment. It includes order details and support contact information. Invoice header fields (legal name, GSTIN, address) appear on receipts when configured for your deployment.

Payment issues

If payment failed or you were charged but do not see an order:

1. Check order history while signed in with the same account used at checkout.
2. Note your Razorpay payment ID from your bank or Razorpay confirmation.
3. Contact support with the payment reference and order details.

Subscriptions

Some products may use Razorpay subscriptions for recurring charges. Subscription status is reflected on your order; renewal checkout may also be available from the dashboard for annual hosting plans.