Help center

Answers about orders, hosting, billing, and renewals. Browse by topic or open an article for step-by-step guidance.

Getting started

What happens after you buy
Payment confirmation, provisioning tasks, and what to expect in your dashboard.
How long provisioning takes
Typical timelines for domains, hosting, SSL, and email setup.
Understanding your dashboard
Orders, hosting status, provisioning progress, and renewals in one place.
When hosting controls become available
Why some hosting features stay locked until setup is complete.

Billing & renewals

Hosting

Docker, WordPress, and PHP hosting compared
What each hosting stack is for and what you can manage in the dashboard.

Domains & DNS

DNS and SSL basics
Pointing your domain, SSL certificates, and common DNS questions.

Account & security

How to contact support
Email support, what to include in your message, and response times.

Still need help?

Check our contact page for email support, what to include in your message, and business-hours response times.

Contact support