Refunds and cancellations

Refund eligibility depends on the service purchased and how far provisioning has progressed.

General principles

• Domain registrations and other third-party purchases are usually final once processed with the registrar or provider.
• Hosting and add-on services may be reviewed case by case depending on whether setup has started or completed.
• Partial refunds, if any, are at Everything Cloud's discretion and consistent with our Terms of Service.

Before requesting a refund

1. Check provisioning status on your order detail page.
2. Contact support with your order ID, what you want cancelled, and why.
3. Allow one business day for a reply during business hours (IST, Monday–Friday).

Cancellations

Cancelling an in-progress order does not automatically refund payment. Support will confirm what is possible based on provider state and work already performed.

For billing disputes, include your Razorpay payment reference in your message.